A power user keeps getting this error, she's connected via client > database server. The DB server is a VM on ESXi 5.0 with a e1000 network adapter. I read an article of someone suggesting to change the nic to vmxnet3 if the VM is being hosted on ESXi 4, but we are running 5.0. We did not have a network disconnect at the time the user reported this error (14:57). About 4 other power user connect to the DB server and do not get this error (to add to the mistery). Only this one user keeps getting the error.
Client: Windows 7 64 bit
DB Server: Win2008 R2, SQL 2008 R2 (10.50)
DB server VM on ESXi hypervisor version 5.0.0
Here's the error information:
Error Information
Error Occurred On: 2014-05-21 14:57:57
Error Type: Architecture Error
Error Object Type: ds_psf_find_criteria.uf_save()
Error Object: nvo_ext_datastore
Error Message: Find|Criteria|Last Error:
SQLSTATE = 08S02
Microsoft SQL Native Client
SMux Provider: Physical connection is not usable [xFFFFFFFF].
No changes made to database.
UPDATE "dba"."find_criteria" SET "condition" = N'= %L%M%R' WHERE "criteria_id" = 455 AND "find_id" = 301
Product Information
Product Name: Storer Information Management System
Product Version: 5.000
Product Build: 20140401
Product Mode: Client
Installation Information
Install Name: SIMSv41
Install Directory: C:\StorerTV\SIMSv41
User Information
User Name: cchubbuck
User Id: 25
Site Id: 607
Station Id: 1224
Database Information
Instance Name: PM-BROADWAYSQL
Database Name: PARTICIPANTMEDIA
Security Database Information
Instance Name: PM-BROADWAYSQL
Database Name: SIMSSECURITY
Language Database Information
Instance Name: PM-BROADWAYSQL
Database Name: PARTICIPANTMEDIA
Open Window Information
Window Name: StorerTV.SIMS.Messaging.MessageHandler [SIMSv41]
Window Name: Storer Information Management System
Window Name: General Search - PIVOT
Window Name: Application Error
System Information
Computer Name: WIN-0441
User Id: cchubbuck
CPU: Pentium
OS Type: WindowsNT
OS Version: 6.1.0
Physical Memory: 4,294,967,295 / 4,294,967,295
Virtual Memory: 2,147,352,576 / 1,044,283,392
Screen: 1920 by 1080
Colors: 4294967296